Warranties

Each manufacturer carried by EmotorPro (see * exclusion below) warranties its own product for at least one (1) year from the date of purchase to be free from defects in materials and workmanship, under normal use and service, normally up to 15 horsepower. If you purchased from EmotorPro and your motor is defective within the warranty period, please call us at 800-270-4579 for manufacturer-specific details, and we will assist you in obtaining repair or replacement. If the product is determined to be defective and does not need to be evaluated by a service center, we will need the tag (sticker or metal nameplate showing the product's catalog, stock or part number) mailed to us in KS, and will ship a replacement product (contingent on stock) free of charge, unless no replacement is needed and credit on the defective product is requested instead. If no stock is available on the original, credit on the product will be issued instead.

Should a part other than what was ordered, be shipped and installed, EmotorPro is not responsible for damage incurred to the application if the motor fails as a result, or for warranting the part. Please check your order upon receipt and call immediately, before installation, so that we can ship the right part.

Warranty credits are issued only for the part ordered. No shipping credit is issued.

EmotorPro does not warranty the same order more than once. The application should be checked for suitability with the motor if the warranty replacement fails within the original order's warranty period.

EmotorPro is not responsible for installation, labor or removal costs on any parts, warranty or otherwise.

EmotorPro ships warranty replacement parts free of charge by ground only, regardless of original shipping method. Expedited shipping can be used at additional cost.

* Baldor motors thought to be defective must be taken to a qualified Baldor service center - a list of service centers is available here. Upon inspection, the motor will either be repaired or replaced, free of charge. Please call us with any questions on the process. We can facilitate the details with the service center if necessary.